Hi I have not been sent an email with the amount my bill is going to cost. My bill is due the 17th of September. I have flat mates that I need to divide the bill with and I need to give them notice. This is very important

Just a suggestion but why don’t you just split the monthly direct debit payment between the flat mates?

The direct debit is set at a level to cover your annual energy use, so as long as your usage isn’t massively exceeding your payments (and running up a big debit balance that could be left with the account holder), then it would be much easier to divide the monthly payment up so you all pay the same each and every month, until you move out and get a final bill.