When I joined Bulb (May 2019) I was told that my service would be shifted from E7 billing to single rate whilst I waited for a smart meter to be fitted. EDF had fitted an all singing all dancing smart unit that Bulb cannot read/access.
It is now 31st October;
- no Bulb smart meter or communication yet and
- I’m still paying over the odds for 98% of my power and
- cannot get any response from customer support
Any suggestions please for How can I get some support over this ?