Having just been through my first billing cycle 23rd September, this is how it panned out:
Weds 20th 8am - submitted meter readings online;
Noon - phoned in to confirm figures as I’d thought they should be visible online by then;
2pm - followed up by email, actually acknowledged, indicating there would always be estimated figures added on, to cover the period from submission (20th) to the billing date (23rd).
Saturday 23rd - no bill
Sunday 24th - no bill
Monday 25th 8am - Bill belatedly issued. A 25% increase in my energy usage to cover the 3 days estimated: not 10% (say 3/31).
Oh well it’s just a summer bill after all; but I wouldn’t want that stupid increase to occur in a winter bill!
So for my next billing cycle 23rd October, you nice friendly Bulb team supported by the company’s sometimes efficient computer system, please inform me what is the best and most computer-efficient date for me to submit meter readings, in order that the bill will be issued without any added estimated content?