This month’s billing is incorrect i.e. significantly bigger than last month despite lower consumption on both gas and electricity. Any idea why?
Thank you!

Hi @ONeu you received a consolidated statement for 9 Dec - 8 Feb (2 months) and then another statement for 9 Feb - 8 March. The sub-total for Feb-March is lower than for the 2 months. If you look at pages 3 and 4 of each statement you can see the details of how the amounts are calculated. Owen