billing!

I have been with bulb on duel fuel tarrif since 13 Jul 2018.
But today received a bill from British gas - my last supplier - for over £200!
I called them and they say that i am still supplied by british gas???
If that is the case why have i been paying Bulb every month since 13 Jul 2018 for my gas ?
Please help.

In the first instance I would go to my account and check your statements to see if Bulb are actually charging you for gas used, they maybe taking a direct debit but not actually charging for usage.
Then I would contact Bulb direct to discuss (open Mon-Fri)

In the first instance I would go to my account and check your statements to see if Bulb are actually charging you for gas used, they maybe taking a direct debit but not actually charging for usage. Then I would contact Bulb direct to discuss (open Mon-Fri)

Surely @FranDerby would have noticed in the last 6 months if their statements were not showing any entry for gas, and queried it before now if they hadn’t been asked for any gas meter readings.

@FranDerby you have been submitting readings and checking your statements, haven’t you?