Billing

I have paid Bulb my first payment, but my previous super is asking me for payment that covers that period. This means I am paying 2 companies for the same usage! Please explain.

I have paid Bulb my first payment, but my previous super is asking me for payment that covers that period. This means I am paying 2 companies for the same usage! Please explain.

Please see the explanation in this Help page: https://help.bulb.co.uk/hc/en-us/articles/360000313371-Why-is-my-old-supplier-still-charging-me-: