Twice now, Bulb have blocked my switch over to Igloo. They haven’t bothered to let me know either time! Due to switch next Saturday but now been told by Igloo it has been blocked yet again!
First time I was told by Bulb that it was due to an issue with the database showing a different meter reference and it had been resolved and the switch would go ahead as planned. Today I find out it has been blocked again. Igloo have no idea why and I certainly don’t as once again they haven’t bothered to let me know! Seems like they are just blocking as they don’t want to lose customers! NOT GOOD SERVICE BULB!!!
Appearing to behave like a petulant child is not a good look and not a company I want to use.