Bloody Useless

With Elderly parents not so savvy on internet holding 50 mins to speak to advisor ?
What is going on ?

With Elderly parents not so savvy on internet holding 50 mins to speak to advisor ? What is going on ?

If you have logged the time details I would send an email to Bulb as per their page at: Making a complaint – Bulb

@maynardia
See also: https://bulb.co.uk/blog/our-swear-jar-keeping-our-phone-and-email-wait-time-promise