Does anyone know who I should contact to report that my elderly Mum’s (also with Bulb) electric meter door has broken? It completely blew off in the high winds a couple of weeks ago and I can’t fix it back on again.
I think it will be your responsibility to get it fixed, probably cheapest option is ebay (£25), if you are ok to fit it yourself.
As @scudo says, the meter box is the responsibility of the homeowner and unfortunately is therefore not something Bulb can assist with.
If you’re having issues fixing it yourself, a trustworthy local handyman might be your best bet.