Hi… before I switch to you, I’d like you to ask for some feedback.
prefer to have a constant expense every month regardless of the season. My experience is utility providers underestimate the average monthly cost by 5-30 %. What happens is once they have me and they see my consumption characteristics, they tinker with the Direct Debit amount and it fluctuates like on whim during the 1 year cycle. I managed to deal with this problem in the last 2 years (after this frustrating experience) by not accepting the provider’s estimate and instead I asked for the direct debit to be a higher number. This effectively lead to a situation when in winter the provider did not have to tinker with the monthly DD amount because it gave them (and me) confidence I will not be in debit at the end of March or April.
The problem with switching in August is that
- the consumption is at it’s lowest
- I accumulated some credit at my current provider.
I will switch over to you if
- I will be able to send a one-off amount to you as “credit” for the winter period.
- I will be able to agree with you on a higher Direct Debit amount than what your estimate is using the website.
Is both 1) and 2) possible?