Just taken a call ostensibly from Bulb doing a “healthcheck” as I have been with them 12 months. They are calling me but want me to identify myself using my name & address. Clear security risk if I do that, as giving away those details that can be recorded and used in a scam/fraud. Lady caller very polite but won’t proceed without me reciting those details. I have pointed out they wouldn’t be calling me unless they had those details - unless they were NOT Bulb. My caller ID showed “Bulb” but that is no guarantee these days of sophisticated scams. We mutually decided to terminate the call at that point.
Is this actually Bulb calling? If so, why do they need my details?