My switch to bulb got put on hold recently as I had to settle some balance with my old supplier, my old supplier rejected me to switch until I paid and that’s fine.
Bulb sent me an email to explain that I couldn’t switch and that’s fine too. What IS NOT fine is that bulb are going to take payments from my account on the 14th October as IF I AM A CUSTOMER BUT IM NOT YET obviously as they rejected me switching.
can’t get a hold of bulb on the phone or by email it’s a joke.
Please CANCEL MY DIRECT DEBIT AND REFUND ME. Already I am not liking the service by bulb and probably won’t switch when it’s time unless you guys actually reply to me.(bulb not community)
Dear community what should I do next?