Bulb Account not accessible

Switched to Bulb Recently and have never been able to access my account online. Just continually get blue page saying ‘Bulb Account is having a power nap’. cant do anything like entering meter readings, checking my direct debit etc. Tried online chat and direct phone call but nothing has been done. I’m seriously unimpressed with Bulb and if nothing changes I’ll be moving on to a proper power supplier.

Hi @Ron101

Welcome to Community (& Bulb!)

You only switched to us yesterday so the Bulb Account may have still been trying to work itself out with the switch. I’ve had a look today and we can access it- looks like the meter readings you submitted went through as well. Can you try and open it again and see if its working?

let me know!

– H :bulb: