Bulb and Smart Meter Policy

Do bulb supply smart meters for DD customers using both electricity and gas via them? If so, are the type of smart meters supplied guaranteed transferrable should I change energy supplier further down the line?

Hi @WelshRuth.

We aren’t offering smart meters just yet but will be rolling out smart meters to our members from mid-2018. This is because currently only first-generation smart meters are being installed in the UK right now. If we installed one of these on your wall and you changed energy supplier you wouldn’t always be able to use the smart meter’s functionalities. We think it’d be a bit unfair to do that to our members, so we will begin installing second-generation meters as soon as we can get them and they will be able to communicate with any supplier.

We would be very pleased to have you now, and would simply install one further down the line for you, up to you :slight_smile:

Thanks!

Not sure if you are already a member or not but If you need a referral link to get £50 credit when you switch then i’d be greatful if you’d consider using mine; https://join.bulb.co.uk/join/quote/tom6685

Bulb are a great company you won’t find better! Regards

I am already a bulb customer. Thanks for your replies. I am happy to wait until a second generation meter can be installed.