Bulb’s usage estimates are really bad, and they are not paying me back the money they have overcharged me.
My May 6 estimate was 56234, and my June 6 estimate 56718. Despite supplying a read on June 7 of 56506, my June bill was still based on the two estimated readings. The July 6 estimate was just as bad at 56904! My actual meter reading is 56651, so I have been charged around £46 for electricity I’ve never used!
I’ve told Bulb repeatedly my electical bills are high in the winter as I have electric central heating (I barely use any gas all year round) but they based estimates on a yearly average. This is not on! My electricity bill for June should have been around £33, but they still expect me to pay a £125 monthly payment!
Is there any other industry where companies can get away with charging you for resources you’ve not used based on figures they seemingly pluck out of the sky?