Please Bulb could you help me with this:
My monthly payments are currently £133.49 - you made me raise them last month.
My monthly usage is £123.49 (ie. LESS than my monthly payments).
Why are you asking me to raise my monthly payments AGAIN this time to £172.96 when my monthly usage is £123.48 (and less than my monthly payments). I’m also bearing in mind that we are now at the END OF WINTER and my usage is going to falling rather than going up.