Bulb did not switch from my old providers...

…so I am still receiving bills from my old Gas provider and my old Electric provider.

This is a mess, I have spoken to both providers, and they said Bulb DID NOT contact them.

Bulb assured me they would make the switch a smooth process…

Not so sure,

Hi @fitzmaestro it looks like Sam sorted it for you today. Sorry about this, it’s quite a complicated one. Let us know if you still have any questions about it. I’m sorry that your switch wasn’t as smooth as it should have been.