Bulb Massive DD Increase - Ombudsman Decision
After 4 months, my complaint about an unjustified Direct Debit increase of 40% for Winter has been upheld by HMG Ombudsman Services.
I’d already switched supplier but this decision, a nominal compensation and awaited apology from Bulb is pleasing.
Beware, this has been a corporate policy judging by Trustpilot & Bulbs own Community Forum.
I intend to see if OFCOM will investigate,