Bulb payment issue

They have changed me over 100£ this month despite being on 79£ credit.
Now I owe then 90£+ and not sure why, can’t get through to them and next payment is due at the end of the month

Any help would be appreciated

Hi Joseph,

Welcome to our Community page! :wave:

I have sent you an email now which details what has happened and explains your account in further detail for you. Please do get back to me within the same email thread and we’ll be able to take it from there!

All the best,
Diana