Bulb Vs Ovo Energy

Hi there

New switcher here I’m currently with E.on for my gas and SSE for my electric.

I’m looking at new suppliers for both. I’ve narrowed it down to Bulb or Ovo Energy

I really like that Bulb has a community and no exit fees. (Also paying people’s leaving fees from other companies).

The thing that ovo has that is leaning me more towards them is there £5 online management discount (£2.50 per fuel)

https://www.ovoenergy.com/ovo-answers/topics/my-ovo/how-do-i-get-the-online-account-management-discount.html

I was curious to know whether Bulb would look to introduce anything similar?

Many Thanks

Steve

Hi @steverearl, we’re excited to be in your top 2! I’m both a Bulb member in two ways – customer and energy specialist – and I agree that the community is fantastic.

Instead of having an online management discount, almost all of our members manage their accounts online as standard. This means a more efficient interaction between members and their accounts, which means a more efficient Bulb. We pass on this efficiency to our members by keeping our tariffs as low as we can. It’s one of many ways that we leverage technology to deliver 100% renewable energy at competitive prices.

A very late reply to this but incase future swappers are comparing the two, I moved to bulb last year after 2 years with ovo. Both have a great small company good service feel and you don’t have to feel guilty about the environment every time you plug in a charger. The bulb community and customer service is really in a league of its own and on that side I can’t recommend them highly enough, but in purely practical terms what actually made me switch to bulb was the 10% green gas at affordable prices - something I couldn’t find with any other supplier.

Hi @catherinejm thanks for joining the discussion, I’m glad to hear you enjoy our good service feel, it’s something we’re proud of and we’re working hard to keep even as we grow.

Our 10% renewable gas is another area we’re proud of, though in the future we hope it can be even bigger than 10%.

Update I’ve been with ovo for a while now and decided to switch to bulb as you have to keep up sending meter reading through ovo (which I always forgot to do.)

For many years I was with Scottish Power, I changed to OVO about 3 years back and to be honest I have had no complaints, in fact they have just put the in credit interest up to 5% (on a max of £1000 of credit). I am currently in the process of switching to Bulb and that was based on price and a google check for any negatives.
One must be careful of what is on offer as all sorts of things can be dressed up to look good. I have my own spreadsheet for comparing the deals and it takes everything in to account. As steverearl points out OVO has an online discount of £2.50 per fuel but it is the net figure that counts and everything should be taken in to account. The downside for me re Bulb is that they could put the prices up at anytime but obviously I am hoping this doesnt happen any time soon.

@scudo and @steverearl I’m a former Ovo customer too (and now get my energy from Bulb and work for Bulb). I like Ovo a lot too.

@steverearl note that we’ll send you meter read reminders but feel free to ignore them as you wish. I send a meter read to Bulb every 6 months, if Bulb is lucky! :slight_smile:

@scudo good points about the net figure being the only figure that really matters, in the end.

@scudo I guess if Bulb do hike their prices up at any time above their competitors, then we are free to switch away from Bulb? No contracts, no exit fee. That’s why it was a no brainer to switch to Bulb from OVO because of the freedom to move back if wasn’t happy.

Hi @kai1352 yes I agree – and that definitely keeps our feet to the fire, in a good way.

@scudo and @steverearl I'm a former Ovo customer too (and now get my energy from Bulb and work for Bulb). I like Ovo a lot too.

@steverearl note that we’ll send you meter read reminders but feel free to ignore them as you wish. I send a meter read to Bulb every 6 months, if Bulb is lucky! :slight_smile:

@scudo good points about the net figure being the only figure that really matters, in the end.

Late rsponse:
Really, every 6 months, Andrew, or were you exaggerating for sh*ts+giggles? Weren’t the monthly estimates billed instead far out from the meter readings you might have submitted?
I’d certainly quite like to submit meter readings myself three-monthly in December, March, June, September, like I used to at ExtraEnergy (no laughing, somebody had to be an EE customer :pensive: ), but only if the estimates the Bulb computer springs up aren’t too annoying :open_mouth:

@stephen9620 if we don’t get a reading we will have to produce an estimate, the more readings we get the more accurate our estimates will be!