Can i change my monthly payment online

i am new to this and wanting to change my monthly payment online but can not find out how to do this. can anyone direct me in the right direction please

I think you need to change your direct debit at your bank by increasing it to a suitable amount.

Login to your Bulb account on their website. Look for the Payments and Statements option. From there you can see your balance and there is an option under Monthly Payments to change the amount.

Hey @lynndunn and welcome to the community :wave:

@Trevwoody is correct, you log into your Bulb account and select the Payments and Statements option. Then you have the option to change the payment amount. We do suggest an amount we think is suitable based on your usage, and you will be able to reduce it to 90% of that amount but no lower as we have an obligation to prevent debt building up on the account.

Let me know if you have any more questions.

– Robyn :bulb: