Can i get a refun

Money came out mya ccount twice this month which is annoying because the payment forst said unsuccessful and then when i went and paid the £91 another £70 has also left my account and i would like that back ad i need it

Hi Emily, we have to keep 1 months worth of credit in your account which is currently exactly what you have. To prevent discussing too much of your account info in this public space, if you want to discuss this with someone, just give us a call on 0300 30 30 635 and we’ll happy to talk this through with you.