Can I take my credit with me?

I’m moving house at the end of October, and I was wondering whether I will be able to transfer the credit in my account over to my new property there? Or do I need to withdraw my credit before moving out of this property?

@Hope_Sara our default option is to refund any remaining credit back to your bank after the final bill settles, but if you get in touch with us once we’ve issued the final bill we can of course transfer it to your new account :smile: