Can I upgrade my (Bulb supplied) Chameleon IHD3 as its not compatible with SmartThings?

I received an IHD3 when Bulb had my smart meters installed.

Bulb is still my supplier.

This version of the IHD is not compatible with SmartThings but I want to use the SmartThings API to analyse my usage data.

Can I request an upgraded IHD? I’ll even pay for it if I have to.

Hi @will.1909 unfortunately we can’t offer an upgraded IHD, as you will have been given one to work specifically with your meter type. Sorry about this. - Miriam