Can my £50 credit be used against my upcoming monthly bill?

Can my £50 credit be used against my upcoming monthly bill?

I assume you mean a £50 referral credit.
It all goes into the same ‘pot’ along with your monthly DD payments.
When the next monthly statement is prepared, your total credit will reduce by the amount of the bill.

Heya @paige_1

If your account is in enough credit to cover your next payment, the payment won’t automatically be stopped or reduced.

Would you like me to refund the £50 into your bank account? It will take 5-10 working days to process.

Hi Eleanor, yes please. If that’s possible to refund the £50 to my name that would be great. Thanks

To my account **

Heya @paige_1 . That’s all done for you. £50 will be in your bank account in the next 5-10 working days.