Can’t process refund


I have tried to request a refund of our credit amount by following the link sent via email, however it constantly says it is unable to process the refund.

Please can someone look into this and process the refund?



Hi @deantrowbridge :wave: Welcome to the community!

Sorry for the delay here, I can see you’ve been in touch over email with one of my colleagues.

It looks like the thread is still ongoing, but if you need anything else please let us know below :point_down:

Ollie :musical_note: