Is anyone having trouble logging in to the app and via the website - I just getting taken to this community page. I haven’t been able to input my first meeting reading which means I could be getting over charged. I have e-mail the bulb customer service email 3 times, with no response. I think this is awful service and I’m not impressed with bulb at all. Wish I never switched over.
Exactly the same here! Not sure what to do!
This is a common fault.
Which again, and I repeat, Bulb are aware but unable to fix.
They’re going to fix it soon. Last November.
Hell that soon?
Account still not fixed, still being ignored, but yet still being asked for my metre reading which I can’t input anywhere?!
You will need to phone or webchat to manually reset your account.
Do NOT email as you Will be waiting for eternity and a day Welcome to bulb
I’ve just fixed that for you. Let us know if you need a hand with anything else.