Cancel switch

Hi,
I need to cancel my switch which Is planned for 2nd August, lots of reasons, when I have tried to email or chat its all become confused, can someone please cancel our service switch for 2nd August 2019 please

Hi, I need to cancel my switch which Is planned for 2nd August, lots of reasons, when I have tried to email or chat its all become confused, can someone please cancel our service switch for 2nd August 2019 please

Have you seen this Bulb article regarding cancelling your switch: https://help.bulb.co.uk/hc/en-us/articles/115001240731-Can-I-cancel-my-switch-to-Bulb-