Cancell my swich

I’ve decided to stay with Scottish power and I’m in my 14 day cooling off period

Hi there @Celia260955 no problem, however I’m afraid we can’t cancel your switch through this community forum. If you log into your bulb account at you can cancel by clicking on the ‘cancel my switch’ button, or you can give us a ring on 0300 30 30 635 from 9:00 to 18:00 Monday to Friday and do it that way