Cancellation fees

Hi I’m nowwith bulb and have re I ever my final bill from my old supplier there is a cancellation fee on here, what happens next ? As bulb had said they would pay any exit fees ?

@Mimmy

This page may possibly answer your query: https://help.bulb.co.uk/hc/en-us/articles/115001227591-What-about-exit-fees-from-my-current-supplier-

@Mimmy as @Allanr says that page has all the details, and a link that you can upload a copy of your bill through to get the exit fees credited back to you