I accidentally topped up my account with Direct Debit, however there was as well a pending monthly payment to be paid by Direct Debit as well. Thus I would like to cancel the payment of top-up amount.
First I contacted with Bulb and they told me that my bank should be able to cancel it. However my bank does not see any pending transactions from my direct debit at the moment so they are not able to cancel it. I do not want to wait payments to be made and ask for a refund from Bulb because the amounts are a bit high.
Anybody ever had the same issue in the past and how to resolve?