Cancelling switch to Bulb


I recently switched to Bulb and within the cooling off period. Because of the price increase announced today, I can now find a cheaper deal elsewhere. How do I cancel the switch please?

Hi @Alex75 - if you email us at we can cancel that for you - I can’t find you on our systems from the email address you’ve provided us for your community login.

I want to cancel my switch how can I do this

The post to which you replied had the answer.