I’m new to online energy accounts.
I keep receiving emails asking for my meter readings but everytime I try to log onto my account the only option I have is to look at the community pages.
I emailed the help department 2 days ago but have not received a reply to date.
However I have had another email reminder for a meter reading telling me that it only takes 20 seconds to submit a reading. Oh the irony.
Can someone urgently help please? I’m getting anxious about this.