Can't access my Bulb profile, only takes me to community page

Hi, I can’t access my profile to make changes to my payment settings or submit readings. What can I do to access my Bulb profile again?

Hi @matleenahonkanen,

Firstly welcome to community!

It looks as though you have a live account with us, but I’ve sent you a password reset all the same. If you have any further questions please do let me know here and I’ll see what I can do :vulcan_salute:

Hi, I have the same case.
I can’t access my Bulb account for sending the meter reading.
Can you help me with that?

Thanks

I can’t access my Bulb account for sending the meter reading
have flagged your post, hopefully they will pick it up tomorrow

Hi @SparreyDrive

Welcome to the Bulb community!

Of course, I’ve had an email sent now to reset your password. Doing this will fix the issue and allow you to login, thanks for letting us know :+1: