My friend has just joined bulb. She has an economy 7 meter with 2 readings. She wants to change her tariff to the normal standard one. How does do this?
It would probably be more appropriate if your friend handles this herself.
Lots of information available within the help section.
Replacing the meter will cost £120. This could be done for free if your friend is happy to accept a smart meter, however the timescale for installation is currently unknown so if she wants the change done quickly then she’ll probably have to pay.
Some other suppliers change meters for free. It might have been better to have got this work done before switching supplier, particularly if her previous supplier was one of the Big 6. She could always move elsewhere that would do the change for free, and then switch again afterwards.