changing accounts

if i have a credit on my current account with SSE how is this transferred to my bulb account?

Hi @suegodfrey - I’m afraid there is no way of transferring your credit from one supplier to another. You’ll have to go through SSE to get that credit paid back to you. If you build up credit with Bulb, we regularly check your account to make sure it doesn’t get too high and you can contact us anytime to discuss the balance on your account. I hope that answers your question?