Changing bank details


Please can I change the bank account I pay my Direct Debit from?

I can’t find a phone number or online way of changing

Thank you


Hi @ecd

You sure can. If you’re paying by direct debit then you’ll have to give us a ring to change it. The number is 0300 30 30 635, and we’re around between 9am and 6pm.

If you’d like to change to pay by automatic debit card payments then just let us know. With automatic debit card payments, you can manage all your payment details online in your MyBulb account. Including changing payment amounts, payment dates and your account.

All the best,