I’m thinking of changing from prepaid meters to credit meters, is it free and how long will it take?
No it’s not free, cost is circa £120 per meter. Other larger suppliers may do it for free.
More information on exchanging your prepayment meter is available in the knowledge base via the “Help” button. Search for “prepayment”.
Hi @Homebrew67 ,
We can actually exchange your meters free of charge if you choose and are able to switch to SMETS2 smart meters as these are government funded.
For dumb credit meters there it is around £120 for the exchange.
In order to have your meters changed to credit with us we need you to have been with us for around a month, and that you can pass a soft credit check with us. Once those have been passed we can book in the exchange for you.