Changing monthly direct debit

Last month you write to me to recommend my monthly payments be reduced from £180 per month to £113. I believed I had made the changes by updating my account but nothing has happened and you are about to take £180 within two days. Please advise how I change the amount on the direct debit. Thank you

@Allypally29 It doesn’t look there have been any requests to reduced your payment amount through looking at your account in the system. If you head into this part of your account you should be able to change.the amount. Let me know if you need further help.