Changing over from Prepayment Meter

I’ve contacted Bulb on several occasions regarding changing over from a prepayment meter to a standard credit one with a direct debit as I had with Bulb at a previous address last year.
I still have not heard back when this is going to happen.
Please advise.

Bulb take a long time to reply to email.

I’d suggest giving them a call or using webchat.

:joy::joy::joy::joy: love a joke as much as the next person, but how long is a phone call or chat going to take :joy::joy::joy::joy: I work 8-7!

I still have not had a response! Please reply urgently, this is ridiculous and has been going on since last July!

Think you have just answered your own question, somewhere between never and eternity.
This is a customer forum where we do our best to help.
But we are **NOT magicians

I don’t need a magician to get me some sort of response in six months :joy::joy::joy:

No think you need divine intervention from a heavenly deity, but think he has given up the (ghost) on bulb