Charges while waiting for meter to work day/night tariff

I had a new smart meter on Friday. Still not working and to wait two weeks is ok providing I am still having my bill separated from day and night time as charging two electric cars at night on day time rate will be expensive. Extra £50-60 per week) Please confirm how you charge while the meter is in a unworkable state for day and night time tariff.

Hey @mjmc105,

Thanks for the post! We’ll still be billing you to day and night rates not to worry. We’re just still waiting for the exchange data to come through. If we haven’t had that in 2 weeks, please let me know here (you’ll be able to see it updated on your account) and I can chase this up for you.