Close accout

Hello, I have recently moved and would like to close my account with Bulb as I’m with a new provider at the new address.

Many thanks,
Lauren.

In order to move home, you need to log into your Bulb account and click on the moving home icon or follow this link https://account.bulb.co.uk/dashboard/move-home. It will ask you to supply the final meter readings. We will issue you a final bill within 6 weeks. It will also give you the option of adding your new property.

Thanks,

Ben

Unfortunately I moved out the apartment a couple of weeks or so ago and have no longer got access so I cannot get hold of new meter readings. Is there any way the account can be cancelled and set up again for the new tenants of that property ?

Thanks,
Lauren.

@lauren9047 We will have to close the account to estimated readings unless they get in touch with us personally.

That’s absolutely fine,

Many Thanks,
Lauren.

Hi Lauren, glad that’s sorted. Let us know if you need help with anything else.