Cold calling

My wife has been called on her mobile quizzing her about the account and talking about the pay as you go meter. What’s going on??

How are we, on this customer discussion forum, supposed to have any idea what’s going on?

Are you sure it was Bulb and not some scam?

Hi @Boblino

We do not cold call. This will be a scam. Could you email with the telephone number that she was called on so we can investigate?