Cold weather payment

Hi I have been told I’m elig for a one off yearly payment as I’ve been with you over a year and I’m on income support, how much is it please I’m in a desperate state and need to talk to someone about my account please
Thankyou
Sue horner

@Marcmax123, you’d be best off ringing Bulb tomorrow (on 0300 30 30 635) to discuss this.