Is anyone else experiencing the dreadful customer service I am currently receiving from Bulb? I was contacted in Sept 21 to inform me my electric smart meter was faulty and it would be replaced within 6 weeks.
4 months later and the issue is yet to be resolved after numerous emails and phone calls from myself. Bulb have been estimating my bill - therefore way overcharging as the property is currently empty, and then having the audacity to send me and email each month to say I haven’t submitted a meter reading since August! Go
I’m at the end of my tether with the situation and seemingly keep hitting a brick wall with any kind of outcome.
Can anyone offer any further support or ideas on resolving the issue?
Thanks in advance!