Complaint Update

Hi, I’d like an update about my complaint please as I can’t get hold of you through chat or on the phone. This whole situation is very distressing. I believe that you are in breach of the contract and I really need this resolved.

Hi @eecege,

Thanks for your post! Welcome back to community :wave:

I am sorry for the delay in getting back to you. We are experiencing extremely high inflow at the moment.

I can see that Holly has responded to your complaint over the last 24 hours. Please let me know if I can help with anything else.

– Daisy :bulb: