Confused by energy bill


I am a bit confused by my recent bills and I need some help understanding them.

A breakdown of my bills can be found below (including VAT):
Gas: £68.67
Electric: £124.67

Gas: £89.36
Electric: -£38.35

My March bill was significantly higher, putting my account in debit. I was anticipating a much higher bill for April, following the energy price increase, but I was pleasantly surprised to find I had only been charged around £50.

What I don’t understand is, why is my electric bill in negative? Have I overpaid in a previous month, and this is subtracting what Bulb owes me?

Have previous bills been estimated? Have you recently sent in readings? If so, that might explain the figures.

Hi @euangmair :wave:

Thanks for getting in touch with us about this. I have had a look over your account and it looks like we have managed to connect to your smart meter and are receiving readings. We are billing you to a different register now hence why your bills look a bit different.

You can still continue to upload your meter readings if you like but we will bill you off of the smart meter readings we receive each month.


Jen :star: