I think I have messed up big time. I previously had a Bulb account and have moved address. I notified Bulb of the change of address. I had cancelled the DD so money did not get taken for the old address…i was expecting to simply be advised of any monies outstanding etc.
I have set up to get Bulb at new address but have been told they can’t seem to do a DD…obviously showing I cancelled payments to Bulb.
How do I unravel the mess that I have created?
I think I have messed up big time. I previously had a Bulb account and have moved address. I notified Bulb of the change of address. I had cancelled the DD so money did not get taken for the old address....i was expecting to simply be advised of any monies outstanding etc.I have set up to get Bulb at new address but have been told they can’t seem to do a DD…obviously showing I cancelled payments to Bulb.
How do I unravel the mess that I have created?
I would suggest you contact the Bulb team direct, their details are on the Help Page. This is a Community forum with queries normally answered by fellow customers.
I have been going around in circles trying to contact the help team actually and this forum was a kind of last resort. I don’t seem to be able to contact . Thanks. I will keep trying.
I have been going around in circles trying to contact the help team actually and this forum was a kind of last resort. I don't seem to be able to contact . Thanks. I will keep trying.
Why have you not been to contact them?