Contacting Bulb using app or mobile site

It’s been mentioned that you can contact Bulb using a blue circle on the bottom of the page but this is not showing on the app, or on the mobile version of your site. Please fix.

Also the links to your help page is broken on lots of pages. It used to be Bulb,co.uk/help but now is help.bulb.co.uk/

Of course you can call Bulb, but I’d like to keep it all online .

It’s been mentioned that you can contact Bulb using a blue circle on the bottom of the page but this is not showing on the app, or on the mobile version of your site. Please fix.
The app has never had the chat functionality AFAIK.

It works for me just fine on every mobile and desktop browser I have though. It doesn’t appear on all pages (forum pages for example).
Which browser are you using? Safari on IOS?

Also the links to your help page is broken on lots of pages. It used to be Bulb,co.uk/help but now is help.bulb.co.uk/
bulb.co.uk/help seems to redirect to help.bulb.co.uk so I'm not sure what you're saying the issue is here. Is it not redirecting for you?

Hey Kevin, as mowcius mentions, the chat function is only available on our help pages: bulb.co.uk/help.

(thanks mowcius!)