Contacting bulb


I can’t seem to get a response from the email address - trying to get a refund as my account is in lots of credit - is anyone else experiencing this?

Yes, I am also trying to get a refund. Have emailed but no response…

Same boat here - poor customer service.

Hi guys, I’m afraid that we’ve had a bit of a backlog recently, it’s been super busy but we’re working hard to get everyone’s emails answered as soon as possible. I believe that my colleagues have gotten back to you guys over the last day or two, and if you have any more issues please do get in touch